The food was okay, not worth the money though. I could have gone to a real mexican restaurant pay the same amount and had gotten bigger portions. One taco $5 is way over priced not even in NYC. Will be the last time coming here.
Didn't actually try the food. Waited an hour after ordering. Was told maybe 20 more minutes so we left. This place takes way too long for a fast casual restaurant.
Let me start by saying: I am writing this post for two main reasons, the first reason is so that you, the customer, is aware of what to expect when coming to this place and the second reason is so that management/staff improves on their food and service. The first thing you should know is that the food is overpriced and the food quality is not worth it. We ordered a bowl and a Cuban sandwich and waited 35 minutes for our food. I am not exaggerating when I tell you that every table in that place waited a long time. We saw several people complain about why their food was taking so long and some people even walked out. Not to mention they had four people in the kitchen cooking the food – how they took so long to make sandwiches, bowls, and tacos baffles me. When we had about enough of waiting, we went up the register to cancel our food, but they told us our food was up next (in 2 min) so we figured we wait two more minutes and plus we were starving so we kept our order. When we finally ate, it was an utter disappointment, especially to the Mexican community. The salsa tasted like canned salsa, the rice and chicken had no flavor whatsoever, and to top it all off their bathroom was disgusting from what I could see because their light was not working so they substituted the light with a nightlight, yes a nightlight! My final thoughts after coming here yesterday are, I should have gone to Chipotle!
This place is great! The tofu tacos are delicious, the chips and salsa are as well! I cant speak about the meat options since I don't eat meat but this place is consistently packed so they must be doing something right!
This used to be my favorite place. Two trips ago i barely got any meat on my tacos. I gave them one more chance and i still barely got any meat, and my beef taco tasted like fish. I wanted to throw up since i don't like sea food. The artwork inside is amazing but 4 bucks for a taco that is mainly vegetables is too hard to swallow. I will miss you titos!
Tito Santana is a US Restaurant based in Beacon, New York. Tito Santana is located at 142 Main St, Beacon, NY 12508, USA.
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